We understand how sensitive choosing a memorial is. Here's exactly what happens, so nothing is uncertain, and nothing is rushed.
Come to the yard, or phone if that's easier. We'll talk about the person the memorial is for, which cemetery, and what feels right, and we'll show you granites in daylight rather than in a catalogue. Bring family; bring questions; take your time.
We draw the stone and set out the inscription exactly as it will be cut, for you to take home, hold and consider. Change anything, as often as you need, the design is only finished when you say it is.
Your memorial is cut, polished and lettered by hand. Meanwhile we prepare the council permit, pay the fees, and deal with the cemetery on your behalf, it's all included, along with the photography and vase.
We fix the memorial at the graveside on a proper foundation, to current safety standards, and leave everything as it should be. And we're still here afterwards, for cleaning, levelling, or a further inscription when the time comes.
We quote one price for the whole job: stone, lettering, photography, vase, delivery, council fees and VAT. There are no hidden charges and nothing added later.
Timescales depend on the granite, the design and the council's permit, we'll give you an honest estimate when the design is agreed and keep you informed while it's made.
“Maggi at Charles Lipton made everything so easy for me when I was organising my family gravestone.”
Most families visit two or three times, but you are welcome as often as you wish. Much can also be done by phone, post and email, and we can meet you at the cemetery.
Yes, as often as you need. Nothing is cut until you are completely happy with the drawing.
The ground usually needs several months to settle after a burial, and the council permit has to be approved. We give you an honest estimate once the design is agreed.
Yes. If travelling to the yard is difficult, or it helps to look at the lair or a family stone together, we are glad to meet you at the cemetery.
Read more: how long after a funeral · headstone wording · cemetery rules and permits